Quality Assurance/Peer Review

Staff Skills

Can the Audit Plan be Accomplished With Existing Staff Skill Sets?

Education & experience match requirements to complete audits

Staff meet requirements set forth in position descriptions

Specialized skill sets needed and available on staff

Using consultants to provide skills not available on staff

Continuing Education Program Appropriate?

Focuses on increasing knowledge

Written continuing education policy and staff awareness

Hours allowed for training adequate

Training for each staff focus on areas needing improvement

In-charge staff receiving training in developing management skills

Certification promoted/required

Performance Appraisals Adequate?

Appraisals done annually at a minimum

Standards of measurement consistent with department skill sets required

Appraisal results used for determining future training & counseling needs