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Quality Assurance/Peer Review

Client Survey


Please rate the Internal Audit Services Department in the following areas. If you cannot respond to a question, simply draw a line through it.

Key: 4 = Excellent; 3 = Good; 2 = Fair; 1 = Poor


Relationships with Management

    1. Internal audit as a valued member of the management team

    2. Organizational placement of the internal auditing function to ensure unhampered activity and achieve their internal auditing objectives

    3. Auditors have free and unrestricted access to records, information, locations and employees to perform their audits

    4. The department promotes a client orientation by providing quality work

Audit Staff

    5. Professionalism of auditors

    6. Skills and experience in your business/activity for effective audits

    7. Staff seen as contributors to improving the business processes

Scope of Audit Work

    8. The audit covered your key operating areas

    9. The audit helped you improve your business processes

    10. Inclusion of your suggestions for areas to audit

Audit Process and Report

    11. Duration of the audit

    12. Timeliness of the audit report

    13. Accuracy of the audit findings

    14. Value of the audit recommendations

    15. Clarity of the audit report

    16. Usefulness of the audit

    17. Internal audit follow-up on corrective action

Management of Internal Audit Services Department

    18. Your understanding of the Internal Audit Services' purpose

    19. Effectiveness of internal auditing management

    20. Was there anything about the audit(s) you especially liked? (Include new or existing areas where you think audits should be increased.)

    21. Was there anything about the audit(s) you especially disliked? (Include areas where you think audits should be decreased.)

    22. Additional comments:


    Signature (optional): ________________________________________


Related Subjects:

Quality Assurance & Improvement Program

Evaluate Staff Skill Sets

Training Program

Internal Audit Policies & Procedures

Seminars/Training

Internal Audit "Tool Box"


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Audit Services Tel:615-790-9858 PO Box 681387, Franklin, TN 37068