Interviewing Skills Seminar

Seminar approach: Evaluate interviewing techniques, skills, styles and the process (existing and going forward) through discussions and group exercises.

The various steps of the interview process will be addressed including: preparing, scheduling, opening, conducting, and closing. Non-verbal communication skills are also incorporated into the seminar.

COMMUNICATIONS & TIME

PROFESSIONAL EXPECTATIONS

IMPORTANCE COMMUNICATION PROCESS & INTERVIEWING

INTERVIEWING PROBLEMS & BARRIERS

IMAGE - IMPORTANCE & SELF ASSESSMENT

"HELPER" CHARACTERISTICS

INTERVIEWING PLANNING & PREPARATION

Understanding the Business

Establishing Interview Goals & Objectives

Identifying Appropriate Interviewing Techniques to Use

Identifying Personality Types & Related Interviewing Strategies

Identifying Presentation Techniques

Location & Time Considerations

Establishing an Agenda

CONDUCTING INTERVIEWS

Opening - importance

First Impressions

Interviewing Assumptions & "Traps"

CLOSING

RECORDING

NONVERBAL COMMUNICATIONS

LISTENING SKILLS