CONTROL RISK SELF ASSESSMENT
(CRSA)

Facilitation Skill Sets (Some)



MOTIVATION
At a minimum, the facilitator needs to be able to motivate people: needs a high level of energy; creative; sympathetic; understanding; etc.

TECHNICAL
Various skill sets are required of the CRSA facilitator, including some of a technical nature:
High level of audit knowledge.
Very knowledgeable of internal controls and management principles.
BONUS - work experience in the organization.

OTHER SKILL SETS
Leadership skills.
Change management techniques.
Data gathering techniques.
Interviewing skills.
Questioning techniques.
Conflict resolution.
Relationship building.
Problem solving techniques.
Presentation skills.
Salesmanship skills.
Listening techniques.
Communication skills - oral and written.
Time management.
Reading people/personalities.
Etc.



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